Everything you need to know about buying, compatibility and downloads.
Buying
Is it a one-time purchase or a subscription?
It's a one-time purchase. There's no subscription and no recurring charge. Once you buy a collection or bundle, it's yours to keep and download again any time from your account.
Can I use the presets for client or commercial work?
Yes. You can use our presets and LUTs on photos and videos for your own projects and for paid client work. The preset and LUT files themselves can't be resold, shared or redistributed.
What's your refund policy?
Because our products are digital downloads, they can't be returned and are non-refundable. If you run into a technical problem with a product, email help@presets.io and we'll help you get it working. Read our refund policy.
What's included in the Ultimate Bundle?
The Ultimate Bundle combines everything from the Master Preset Bundle Volume I and Volume II: 122 collections, with 1,291 mobile presets (DNG), 1,291 desktop presets (XMP / LRTemplate) and 1,291 video LUTs (CUBE), plus a free Lightroom course.
I was overcharged, or I bought the same collection twice. Can you help?
Yes. Email help@presets.io with your order number and our support team will review it and follow up as soon as possible.
Can I buy the presets in the Apple App Store or Google Play Store?
No. Our presets are only sold on our own website, presets.io.
Compatibility
Do the presets work on Mac and Windows?
Yes. Our presets work on both Mac and Windows computers.
Will the presets work on my iPad, tablet or phone?
Yes. Our presets work on iPads, tablets and phones, as long as the editing app you use supports presets.
Which app should I use on my phone?
Adobe Lightroom Mobile is the most popular choice and is available for both iPhone and Android. Download it from your app store and you're ready to go. Our presets also work with other common mobile editing apps that support presets.
Do the presets work with Lightroom Classic?
Yes. Our presets are fully compatible with Lightroom Classic.
Do the presets work with Lightroom (CC and Mobile)?
Yes. Our presets work with Lightroom on desktop and mobile, so you can apply them wherever you edit.
Do the presets work with Photoshop?
Yes. You can use the XMP presets in Photoshop through the Camera Raw filter, and the LUT (.cube) files through a Color Lookup adjustment layer.
Do the presets work with Capture One?
Yes. If you're buying individual collections, choose the Capture One version of the collection on our site. Our bundles include most of our collections in Capture One format, along with the Lightroom and LUT formats.
Are the presets compatible with Luminar Neo?
Yes. Our presets can be imported into Luminar Neo and applied there. If the Luminar Neo interface looks different from our tutorial video after a software update, the presets still work the same way.
Do the presets work with Premiere Pro, Final Cut Pro or DaVinci Resolve?
Yes. Every collection includes LUT files (.cube), which you can use to color grade video in Adobe Premiere Pro, Final Cut Pro, DaVinci Resolve and other editors that support 3D LUTs.
Do the presets work with Filmora or CapCut?
Yes. Every collection includes LUT files (.cube), which you can use in Filmora and CapCut.
Are the presets compatible with DxO PhotoLab?
Yes, using the LUT (.cube) files:
- In DxO PhotoLab, open the Color section, select LUT Grading and set Type to Custom.
- Under Rendering, choose Import (.cube) and select your LUT.
- Use the Intensity slider to control the strength of the effect.
Downloads and your account
How do I download my presets after purchase?
Everything you buy is saved in your account. Just log in to your account (or click the person icon at the top right of our site), and your presets are ready to download.
Can I download my presets again?
Yes. If you lose a device, switch computers or need the files again, log in to your account and download them again. If a download fails because of a slow connection or low disk space, email help@presets.io and we can send alternative download links.
I forgot my password
Go to the login page and choose "Forgot your password?" to reset it.
If your email address isn't recognized, you may have used a different email at checkout, or there may have been a typo in it. Email help@presets.io with your order details and we'll sort it out.
Can I rename the presets?
Yes. In your editing app (for example Lightroom), open the Presets panel, right-click the preset (or tap and hold on mobile), choose Rename, enter the new name and save.
About the presets
Which Fuji film simulations does the Fuji Film collection cover?
The Fuji Film collection isn't based on specific Fuji film simulations. Instead, the presets adjust color temperature, contrast, saturation and other settings to recreate the feel of shooting on Fuji film. They lean toward greens, blues and yellows, with lowered contrast for a matte, nostalgic look and a light grain, like an old print.
Do you have video tutorials?
Yes. We have step-by-step guides for installing and using your presets in:
- Lightroom Classic
- Lightroom Mobile (iPhone and Android)
- Adobe Photoshop
- Photoshop Elements
- Adobe Premiere Pro
- Final Cut Pro
- DaVinci Resolve
- Capture One
- Luminar Neo
- Filmora
- Affinity Photo
- CyberLink PowerDirector
- Sony Vegas
Email help@presets.io with your order details and we'll help you out.