The best way to reach us and get the fastest possible response is with the "chat" option on the bottom right-hand side of your screen.
If you have questions about your presets, your orders, software, or anything else, the "chat" option will most likely be able to help you immediately.
However, we understand that some situations require more support. If this is you, please select the "Talk to a human" option in the chat and our friendly support team will get back to you with a thorough response within 2 business days (and often much faster).
We're a small, family-owned company, and we appreciate your business very much - and we're dedicated to serving you at the highest level, as quickly as possible!